Every Successful Website Has a Plan
Success Plans help you boost your ROI and productivity at every stage of your website journey.
With the Basic Success Plan you get access to ongoing technical assistance and monitoring freeing up your time to worry about what matters.
Our Premium Success Plan fits the business critical website. It gives you all basic tools, plus Business Critical Operations, maintenance without downtime.
All success plans give you access to premium support at a reduced, ongoing rate. You have direct access to our experts for both urgent and standard matters. We’re here business days from 8am to 5pm CET.
Basic Success Plan
With a Basic Success Plan we’ll take care of the technical ongoing maintenance that every website requires. Instead you get back time to spend on critical work that matters the most.
With daily backups, regular updates and maintenance actions and 24/7 monitoring, your website is always looked after.
Every month your regular success report summarizes key figures and data on your website that you can act on.
Key features include:
- Weekly Updates
- Daily Backups
- Database Maintenance
- 24/7 Monitoring
- Monthly Reports
- Pay-per-use standard support
Premium Success Plan
With a Premium Success Plan you will work directly with Bernskiold Media experts who help you
get the most out of your website investment.
In addition to everything included in the Basic Success Plan:
Business Critical Operations
Never again will your website be offline because of a failed update. Our Business Critical Operations workflow ensure stability for your website. Read more below.
When sending in your support issues, both standard and urgent, we’ll prioritize you when you have a Premium plan. That means your issues are solved even faster.
Business Critical Operations
Business critical websites cannot afford downtime. Our experts manually handle monthly updates in separate, isolated environments. (Optional upgrade)
Loosing business because of compatibility problems with upgrades is unacceptable for truly business critical websites.
Our Business Critical Operations workflow ensures stability for your website.
Highlights from our workflow:
- Updates run on separate, sandbox environments.
- Manual feature testing for critical website features, such as E-Commerce checkout on development and production environments.
- Controlled deployment to production environments, with option to quickly roll back.
- Proactively identifying problematic updates.
- Log Overview to Identify Errors Quickly
Website Analytics Report
Know your website traffic flows, conversion and how well the site meets its goals. Interactive report that you can always access online as well as in your inbox every month.
An overview of your ads in Google Ads where you’ll see how much money you spend and which campaigns provide the most return on investment.
Search Engine Analysis
Every week you will get a report that shows your visibility in Google, measured against your most important keywords.