Every time a user submits a form on your website, this entry is saved to the website’s database. From the admin panel you can access entries across all your forms.
This has several benefits:
- You never have to worry about an email getting lost. Forms are still there.
- You can export form entries for processing in Excel.
- You can follow entries as they come in, useful for surveys and registrations.
Displaying entries for a form
To access the form entries, go to
Forms > Entries. This will open up the entries screen and select the first form automatically.
To change the form, click on the downfacing arrow next to the form title at the top. From there, select the form you want to view entries for.
Viewing and editing a single entry
By hovering over the entry in the table a “View” link will appear. Clicking it will take you to the single entries page.
On the single page, there are four sections in total:
- The values of all fields that the user filled in.
- Details and editing controls.
- Notification controls.
In the main values section (1) you see a list of all the fields that the user filled in, with the value that they gave.
By default you will not see fields that the user left empty. Clicking the checkbox (“Show empty values”) in the top right of the section allows you to see these as well.
The Entry Panel (2) shows you the date and time, technical details as well as on what page the form was submitted.
Here you can also edit the form if necessary. Clicking on the Edit button will turn the main panel (1) into fields that you can edit.
When you are done, the Edit button will have turned into an Update button allowing you to save your edits.
You can use the notes section to comment on and save notes about the entry. Just type your note in the box and click the Add Note button. By default, everyone with forms access will see your notes.
If you want to send your note to the user, select their e-mail in the “Also email this note to” dropdown list next to the Add Note button, before clicking Add Note.
If you are debugging a form that hasn’t been sent through properly, or if a user for some reason does not receive one of your notifications you can resend it.
From the notifications section (4) select one or more notifications that you want to resend. By default it will use the same recipient rules as defined in your notification. However, you may enter other e-mail addresses in the send to box that appears after you have selected a notification.
When you are debugging if a form doesn’t reach you, it can be useful to override the recipient with your own email address. This way you don’t have to create a separate new notification just to resend to yourself.
Customizing the columns in the list table
The form entries list can be customized to include the most relevant columns for your form.
To access the customization controls, click on the small gear icon to the right in the form entries table header.
A modal window will appear above the screen allowing you to drag-and-drop the fields to show or hide from the table. You can also reorder them in the order that makes sense to you.